Zebra Technologies Solutions Fuel Growth for Logistics Provider QuadX Inc.

QuadX Inc. needed to improve pickup and delivery tracking, monitoring and management. Using a manual reporting system had resulted in data and cash collection discrepancies, inefficient personnel and task supervision, and cost control issues.

For both pickup and delivery, QuadX Inc. riders had used paper-based run and delivery sheets, and consumer-class smartphones for bar-code scanning. Besides scanning delays and low-quality images that made data recording tedious, some riders took advantage of the phone subscription plans for their personal use. When the phones ran out of battery, the management team could not reach riders and track their progress…